Terms & Conditions
Rexobe Consult Ltd • Business Name Registration
Please read these Terms and Conditions carefully and in full before making any payment. By ticking the declaration at the end of this document and proceeding with payment, you confirm that you have read, understood, and unconditionally agreed to every clause stated herein. Ignorance of any clause will not be accepted as grounds for dispute.
1. About This Service
1.1 These Terms and Conditions govern the Business Name Registration service offered by Rexobe Consult Ltd to all clients engaging our services.
1.2 This service is offered under two plans: the Standard Plan and the CEO Plan. Each plan carries its own pricing, deliverables, and timelines as detailed in this document.
1.3 Clients are advised to carefully review both plans before making payment to ensure they select the plan that best suits their needs. Plan selection cannot be changed after payment has been made without attracting additional charges.
2. Service Plans, Pricing & Deliverables
Plans at a Glance
| Plan | Price | CAC Documents | Staff Onboarding Documents | Physical Items |
|---|---|---|---|---|
| Standard Plan | ₦43,000 | Soft copies only | Not included | Not included |
| CEO Plan | ₦86,000 | Hard & soft copies | Included (soft copies) | Logo, Business Cards, Framed Certificate |
A. Standard Plan: ₦43,000
Under the Standard Plan, the client will receive the following (soft copies only):
- CAC Certificate
- Status Report
- Tax ID Generation
B. CEO Plan: ₦86,000
Under the CEO Plan, the client will receive the following (both hard and soft copies of CAC documents):
CAC & Compliance Documents:
- CAC Certificate (hard & soft copy)
- Status Report (hard & soft copy)
- Tax ID Generation
Staff Onboarding Documents (soft copies):
- Employee Biodata
- Employee Contract Agreement
- Employee Offer Letter
- Employee Payslip
- Guarantor Form
- Job Description Templates
- Job Report Sheet
- Non-Compete Agreement
- Non-Disclosure Agreement Template
- One-Year Company Strategic Plan
Physical Items:
- Logo Design
- Business Cards (100 pieces)
- Framed Certificate
2.1 Please note clearly: Soft copies of Business Card and ID Card designs attract extra fees outside of both the Standard and CEO Plan prices. Clients who require these items as standalone soft copy deliverables will be quoted separately.
2.2 Staff Onboarding Documents are not included in the Standard Plan under any circumstances. Clients requiring Staff Onboarding Documents must upgrade to the CEO Plan.
2.3 The deliverables listed above represent the complete scope of each plan. No additional items will be included unless explicitly agreed upon in writing by Rexobe Consult Ltd.
2.4 Free Delivery: The CEO Plan includes free delivery of physical items up to a maximum value of ₦8,000. Where the actual delivery cost exceeds ₦8,000, the client will be required to pay the difference between ₦8,000 and the actual delivery cost. Rexobe Consult will notify the client of any excess delivery charges before dispatch.
2.5 Corporate Account Opening Referral: The CEO Plan includes a referral to any of Rexobe Consult’s three partner banks (Zenith Bank, Wema Bank, or Sterling/Alternative Bank) for corporate account opening. The client may choose any of the three banks. Please note that Rexobe Consult facilitates the referral only and does not process the account opening. The account opening process is handled directly between the client and the chosen bank.
3. Payment
3.1 Payment for this service can be made through the following channels:
- Rexobe Consult official website: www.rexobeconsult.com
- Direct bank transfer to the official Rexobe Consult Ltd bank accounts listed below
| Bank | Account Name | Account Number |
|---|---|---|
| Sterling Bank | Rexobe Consult Ltd | 0513578787 |
| Wema Bank | Rexobe Consult Ltd | 0444591698 |
| Zenith Bank | Rexobe Consult Ltd | 1311778275 |
3.2 Clients making payment via bank transfer must send a screenshot of the payment immediately after transfer to Rexobe Consult for confirmation. Your service slot is only secured upon payment confirmation by Rexobe Consult.
3.3 Clients are advised to ensure that payment is made strictly to the official Rexobe Consult Ltd bank accounts as stated above. Rexobe Consult will not be liable for payments made to any other account.
3.4 The amount paid must correspond exactly to the price of the plan selected. Any discrepancy in the amount paid will be flagged and must be resolved before the service can commence.
3.5 Rexobe Consult will not be held responsible for failed transactions or incorrect amounts entered by the client.
4. Document Submission
4.1 Upon payment, clients are required to submit all necessary documents for Business Name Registration. The following are required:
- Proposed Business Name(s): ensure all names are accurately and correctly spelled as Rexobe Consult will register exactly what is provided
- Valid Means of Identification of the Proprietor/Partners (National ID Card or NIN Slip)
- Passport Photograph(s) of the Proprietor/Partners
- Residential Address (House Number, Street Name, Area, LGA & State)
- Nature of Business Description
- Full Name of the Proprietor/Partners (Surname, First Name and Middle Name)
- Date of Birth
- Email Address
- Phone Number
- Occupation
- Office Address
- Office Phone Number
- Office Email Address
- Signature(s)
4.2 It is the client’s sole responsibility to ensure that all names, spellings, and information provided are accurate and correct. Rexobe Consult will proceed with registration based strictly on the information submitted and will work with the names and dates of birth as written on the client’s valid ID card. Any errors arising from incorrect information provided by the client will attract additional correction charges at the client’s expense.
4.3 The service timeframe countdown does not begin until all required documents have been received in full and confirmed as complete by Rexobe Consult.
4.4 Clients who make payment without submitting the required documents are granted a grace period of three (3) months to provide all necessary documentation. Please refer to Section 6 for the consequences of failing to submit documents within this period.
5. Service Timeframe
A. Standard Plan Timeframe
5.1 Business Name Registration under the Standard Plan will be completed within 5–10 working days from the date all complete and accurate documents are received and confirmed by Rexobe Consult, all things being equal.
5.2 This timeframe is subject to the processing schedules of the Corporate Affairs Commission (CAC) and other relevant government authorities. Rexobe Consult shall not be held liable for delays caused by CAC portal downtime, system changes, regulatory updates, or any circumstances beyond our control.
B. CEO Plan Timeframe
5.3 CAC Document Processing: All documents submitted under the CEO Plan will be processed within five (5) to ten (10) working days from the date all required documents are received and confirmed as complete by Rexobe Consult.
5.4 Delivery of Physical Items (Within Lagos): For deliveries within Lagos, the expected delivery timeframe is 24 to 48 hours from the completion of document processing.
5.5 Delivery of Physical Items (Outside Lagos): For deliveries outside Lagos, the expected delivery timeframe is three (3) to five (5) working days from the completion of document processing.
5.6 Working days refer to Monday through Friday, excluding Nigerian public holidays. Submissions made on weekends or public holidays will begin processing on the next available working day.
5.7 Delays: While Rexobe Consult strives to meet all stated timelines, unforeseen circumstances such as public holidays, courier delays, CAC portal downtime, or document verification issues may cause delays. Clients will be notified promptly in such cases.
5.8 Graphic Design (CEO Plan): Upon completion of CAC registration, CEO Plan clients will be transferred to the Rexobe Consult graphic design team for the design of their branding deliverables (Logo, Business Card, etc.). The client has two (2) weeks from the date of first communication with the graphic designer to provide all necessary assets, information, and approvals required for the design work.
- Failure to provide the required assets or information within this two-week window will result in delays entirely attributable to the client. Rexobe Consult shall not be held responsible for design delivery delays arising from the client’s failure to engage promptly.
- The two-week window begins from the date the client first communicates with the graphic designer and cannot be paused or extended due to the client’s unavailability.
6. Document Submission Deadline & Administrative Penalty
6.1 Clients who make payment but fail to submit the required documents are granted a grace period of three (3) months from the date of payment to provide all necessary documentation.
6.2 Failure to submit the required documents within the three-month grace period will attract a monthly administrative penalty of 2.5% of the total service fee, applied at the end of each subsequent month until all documents are provided.
| Plan | Service Fee | Penalty Rate | Monthly Penalty After Grace Period |
|---|---|---|---|
| Standard Plan | ₦43,000 | 2.5% | ₦1,075 per month |
| CEO Plan | ₦86,000 | 2.5% | ₦2,150 per month |
6.3 If there is a change in the price of the service during this period, the client will be required to pay the difference between the original amount paid and the updated service fee, in addition to any accumulated administrative penalties.
6.4 Accumulated administrative penalties must be settled in full before Rexobe Consult will commence processing of the client’s registration.
7. Client Review & Approval Responsibility
7.1 Before any documents or forms are submitted to CAC on the client’s behalf, Rexobe Consult will send the completed registration details to the client for review and approval.
7.2 The client is expected to carefully review all documents for accuracy, including names, addresses, dates, and all other details, before granting approval.
7.3 Once the client approves the documents, the client assumes full responsibility for the accuracy of the content therein. Any errors, queries, fines, or additional charges arising from incorrect information that was approved by the client will be borne entirely by the client.
7.4 Approval of documents by the client signifies that the client is satisfied with the content and authorises Rexobe Consult to proceed with submission. No corrections will be made at Rexobe Consult’s expense after client approval.
7.5 If the client identifies an error before approval, it must be communicated immediately so corrections can be made before submission. That is the only window for free corrections.
8. Name Reservation
8.1 Clients are entitled to reserve up to two (2) business names under this service.
8.2 If both name options are rejected by CAC, the client will be required to provide additional names. Any additional name reservation beyond the two included will attract extra charges.
8.3 Rexobe Consult will proceed with registration using exactly the name(s) provided by the client. Ensure all proposed names are correctly spelled and formatted before submission.
9. Refund Policy
9.1 Pre-Commencement Refund, Within Three (3) Months: Where a client has made payment but has not yet submitted the required documents and requests a refund within the three (3) month grace period, a refund will be processed less a 20% administrative fee deducted from the total amount paid.
| Plan | Amount Paid | 20% Deduction | Refund |
|---|---|---|---|
| Standard Plan | ₦43,000 | ₦8,600 | ₦34,400 |
| CEO Plan | ₦86,000 | ₦17,200 | ₦68,800 |
9.2 Pre-Commencement Refund, After Three (3) Months: Where a client requests a refund after the three (3) month grace period has elapsed and documents have still not been submitted, the refund will be processed less:
- A 20% administrative fee, AND
- 2.5% of the total service fee for every month that has elapsed beyond the three-month grace period
Example: A Standard Plan client requests a refund 5 months after payment (2 months beyond the grace period). Deduction = 20% + (2.5% x 2 months) = 25% total deduction.
9.3 Post-Commencement, No Refund: Once Rexobe Consult has commenced work on the client’s registration, including but not limited to submission of documents to CAC, payment of any government charges, or initiation of name reservation, no refund will be issued under any circumstances.
9.4 Completed Work, No Refund: Where the registration has been fully completed and all deliverables have been provided to the client, no refund will be issued regardless of the reason for the request.
9.5 Cancellation by Rexobe Consult: In the unlikely event that Rexobe Consult is unable to fulfil its obligations and initiates cancellation, a refund will be provided less a 30% fee to cover costs already incurred up to the point of cancellation.
9.6 Refunds will be processed within three (3) weeks from the date the refund request is approved by Rexobe Consult.
10. Document Preservation
10.1 Clients are expected to keep and preserve all documentation delivered upon completion of work. Rexobe Consult will not be responsible for documents lost after delivery to the client.
10.2 Document retrieval is not free. If a client requires retrieval of previously delivered documents or reports loss of documents, this will attract applicable retrieval charges entirely at the client’s expense.
10.3 Please note that the Corporate Affairs Commission (CAC) no longer provides hard copies of registration documents as standard. Hard copies under the CEO Plan are processed and printed by Rexobe Consult. Clients under the Standard Plan who require hard copies must request and pay for them separately as stated in Section 2.
11. Limitations & Exclusions
11.1 Rexobe Consult is not responsible for any losses, missed opportunities, or business consequences arising from delays caused by government agencies, incomplete client documents, or client inaction.
11.2 These Terms and Conditions govern the standard service offering of Rexobe Consult Ltd for Business Name Registration and are separate from any promotional terms that may have been issued during any promo period.
11.3 Rexobe Consult does not guarantee the approval of any business name, as this is entirely at the discretion of the Corporate Affairs Commission (CAC).
12. General Provisions
12.1 Rexobe Consult reserves the right to amend these Terms and Conditions at any time. Clients will be notified of any material changes.
12.2 These Terms and Conditions shall be governed in accordance with the laws of the Federal Republic of Nigeria.
12.3 Any dispute arising from this service shall first be attempted to be resolved amicably between both parties before any further action is taken.
Client Declaration & Acknowledgement
Please tick the box below to confirm your understanding and acceptance before making payment.
